How Virtual Employee Assistants Will Take Over In 2021?

2Base Technologies
3 min readMar 8, 2021
How Virtual Employee Assistants Will Take Over In 2021

Artificial Intelligence (AI) is playing a key role in transforming the world and bringing in needy changes across workplaces and industries.

The use of virtual assistants (VAs), which is powered by Artificial Intelligence (AI) and Natural Language Processing (NLP), automates cognitive tasks of humans and aiding them in real-time speech recognition and intent analysis. Virtual assistants are steadily demonstrating their impact in the modern industrial scenario. Predictions suggest that 1.8 billion people will use smart assistants by 2021 worldwide.

Virtual assistants for workplaces

Before the surge of virtual assistants, a popular belief said that human skills, especially those relating to cognitive tasks, cannot be reproduced through technology. But virtual assistants are proving it be a new workplace reality. Homes are becoming smarter with voice-controlled assistants like Alexa, Google Assistant, Siri, and Cortana.

The admiration for these pervasive virtual assistants is pushing the professional world to adopt such novel technologies for workplaces and enhance the productivity of employees. In the coming years, virtual assistants will become smarter, enhancing the productivity of workspaces.

People often consider innovation and artificial intelligence as a threat to their job security and the demand for rational human skills when it comes to the employment pool. Contrary to the popular belief, virtual assistants enhance the workplace atmosphere, thus improving the productivity of employees. Artificial intelligence and virtual assistants will not replace the reasoning power and analytical capability of humans. The combination of humans and technology eliminates factors like exhaustion of mental processing power and time constraints.

Subsequently, workplaces in near future will witness a collaborative working environment where humans and virtual assistants joining hands. While humans focus on important tasks, artificial intelligence will take over routine and redundant completions.

How Will Virtual Assistants Make An Impact In 2021?

Launch Of Smarter Virtual Assistants

The contemporary virtual assistants are based on natural language processing (NLP), understanding and decoding the human dialect, retrieving data, and running detailed analytics. As the NLP process continues to advance, virtual assistants are becoming fully-fledged with new data, improving comprehension and allowing wider usage of such AI chatbots for more complex applications.

The Amalgamation Of Virtual Assistants With IoT

The near future will observe virtual assistants making their way into smart devices like home speakers, smart home devices, and wearable devices. These integrations provide users with impeccable support. Furthermore, these collaborations between virtual assistants and the Internet of Things (IoT) will accelerate the market growth in such segments.

Improved Analytics

In the coming time, virtual assistants will get well versed in problem-solving. They will come across a mutual relationship of trust with humans, calculate their workload, suggest them to take a break, highlight tasks that need utmost attention, and delegate tasks. Virtual assistants offer a real-time analysis for employees based on their previous behavior and patterns. Furthermore, they take care of the high volumes of complete data sets and execute with their advanced processing power. Virtual assistants provide important insights into the personal capabilities of an employee and assign them tasks based on their performance and experience. VAs will also take over some monotonous and repetitive tasks, empowering humans to take over the high-level thinking, creative and decision-making tasks.

Without any second thought, the AI-powered VAs makes the business process smooth and improves productivity by taking over the recurring tasks and jobs. For enterprises, their sustainable growth in the market will depend on their adaption to artificial intelligence in their system. Virtual assistants will not replace human intelligence but will amplify their capabilities. Virtual assistants are the future of the industry.



2Base Technologies

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